Critical incidents present a risk to the health, wellbeing and safety of your workforce and organisation. We understand you can’t prepare for every possible situation, which is why we provide immediate, comprehensive support for any critical incident or major event. 

Based on the latest research and current best-practice, our model provides an integrated set of strategies to prevent severe, long-term reactions to workplace critical incidents. Helping individuals and teams deal with and understand how to care for themselves and others during these times. 

We support you following a wide range of critical incidents including:

• Death or injury at your workplace
• Natural disasters
• Robbery or armed robbery
• Terrorist related event
• Aggravated assault or aggression
• Inappropriate customer behaviour

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Planned Workplace Support (PWS) offers planned and preventative support for adverse workplace events that may cause psychological distress to employees. 

Examples of scenarios where our customers use Planned Workplace Support include:

• When employees are repeatedly exposed to difficult workplace situations.
• When making announcements that may trigger adverse reactions.
• Alongside workplace training that may trigger distress.
• Providing team support when a colleague returns to work following a significant life event.
• Addressing cumulative incidents without a specific, triggering incident.

Delivered by our experienced clinicians, Planned Workplace Support helps to reduce the negative impact of challenging workplace events on employee wellbeing and organisational performance.

Want to proactively support your team through challenging workplace events? Request more information

Change is inevitable and as organisations grow and evolve, having a plan in place that supports the wellbeing of your people during these times is imperative. Our experience tells us that organisations are more likely to successfully navigate change when employee wellbeing is put first and stress and uncertainty is minimised. 

Our Organisational change service assists individuals, teams and organisations through significant change including:

• Workplace restructures
• Redundancies and terminations
• Disciplinary meetings and performance conversations
• Changes to role type or tasks due to unforeseen circumstances (e.g. COVID-19)

Our team provides psychological support for individuals, planning and preparation for leaders, work maintenance and adjustment as well as risk identification and management. 

Want to plan and prepare for significant organisational change? Request more information

The sudden or unexpected loss of a colleague can trigger a wide range of physical and emotional responses. While grief is our natural response to loss, knowing and understanding how to process grief can be complex. 

Our Grief service provides your organisation with professional, compassionate support following the death of an employee (or individual known to your organisation) that has taken place outside of the workplace. 

Offered to individual employees, teams or workplace-wide, our Grief service helps you create a safe workplace culture that enables your people to process grief in a healthy, supportive way. 

Want to comfort your team following a sudden or unexpected loss? Request more information